1. Who is responsible
The data controller is Modernbrandingpr LLC, a company registered with the Puerto Rico Department of State under number 502841-2024, with offices at 256 Tetuán Street, Suite 4B, Old San Juan, San Juan, PR 00901. You can contact the privacy officer at privacidad@modernbrandingpr.com.
2. What data we collect
We collect only the data you voluntarily provide through the contact form (name, email, message content) and limited technical data generated by your browser (truncated IP address, device type, language and page viewed), always with your authorization via the cookie banner.
3. What we use your data for
We use your data to respond to your request, schedule the initial consultation, comply with accounting and tax obligations, and, with your permission, measure site performance. We never sell your information. We do not make automated decisions with legal effects on you without prior human review.
4. Who we share with
We share your information strictly with technology providers under data processing agreements (email provider, US-based hosting and, if you authorize it, Google for advertising measurement under Consent Mode v2). Under no circumstance is data transferred to third parties without a legal basis or your consent.
5. Retention period
Contact form messages are retained for a maximum of 24 months from the last interaction, unless legally required otherwise. Accounting records are kept for six years under the Puerto Rico Internal Revenue Code.
6. Your rights
You can request access, rectification, deletion, opposition or portability of your personal data at any time at privacidad@modernbrandingpr.com. We respond within 30 calendar days and, in case of disagreement, you can contact Puerto Rico's Department of Consumer Affairs (DACO).
7. Security
We apply TLS 1.3 encryption on the site, multi-factor authentication on internal tools, access logs and annual vendor reviews. Any breach materially affecting your data will be notified within 72 hours under applicable regulations.
8. Changes to this policy
We may update this policy to reflect legal or service changes. When the change is material, we highlight it in the site banner and keep a version history available upon request.